How does a water softener work?

A water softener uses a process called ion exchange to remove hard minerals like calcium and magnesium. These minerals are trapped by resin beads inside the system, allowing softened water to flow through your home.

Is softened water safe to drink?

Yes, softened water is safe for most people to drink. The amount of sodium added during the softening process is minimal. If sodium intake is a concern, you can keep an unsoftened tap for drinking or use potassium chloride instead of salt.

Does a water softener require regular maintenance?

Yes. A water softener requires basic ongoing maintenance to perform properly. This typically includes monitoring salt levels, periodic refilling, and an annual system check to ensure efficient operation and consistent water quality.

Where is a water softener installed in the home?

A water softener is usually installed near where water enters the home, such as a garage, basement, or utility room. The system should be placed in an accessible area, protected from freezing temperatures, and close to a drain and power source when required.